T's & C's
Le Kevin® is the patented registered product range of four extensive lines of [hand-made and tooled] real and synthetic skin unisex glasses holders, Le Kevin Bijou, Le Kevin Impact, Le Kevin Popular and Le Kevin Beach in addition to bespoke and customised collections. Le Kevin® has a web-based online store offering all collections produced from the extensive ranges of Le Kevin®.
The stock-holding and manufacturing facility is based in the UK, France, Germany and China and shipments are dispatched from the UK location directly to the customer.
Our general undertaking is to dispatch all orders received through our website, within a 3-5 working-day period once the order has been received and payment information supplied has been verified.
Once an order has been received, an automated email order confirmation will be sent to the email address provided, confirming all aspects of the order. A second email will be sent by a member of our team once the order has been dispatched.
We Ship Internationally!
For all orders that have been selected for delivery to the client, the website will calculate the delivery charges automatically in the shopping cart once the relevant delivery country has been selected from the drop-down menu. Once selected, the delivery charge will be displayed for your country. For a breakdown of the delivery charges and how they are calculated a link ’Shipping Charges’ will be displayed once you proceed to Checkout.
Orders for Items
In the majority of cases, orders received for general stock items will be dispatched within 3-5 working days. Orders to the UK will generally be delivered via DPD parcels or another nominated delivery service of our choice. All other International orders will be delivered by UPS.
In the event of any unforeseen delays to the order, the user shall be notified of the delay by email.
Orders for Items Currently out of Stock
When a product has been selected that is not immediately available, the website will notify you of each product and the average expected dispatch time. Dispatch times do not usually exceed 10 working days. The overall expected dispatch time will be advised to you on the website.
In the event of any unforeseen delays to the order, the client shall be notified of the delay by email.
The lead-times that are displayed are approximations based on the most reasonable assessment of our stock levels at the time of your order. Even though we keep our information as accurate as possible, there may be occasions when an items' stock level may not be adequate to support your order quantity.
In this event, you shall be notified of any delay to your order by email or phone as soon as possible, and if you are not satisfied with a new expected dispatch date, an offer of a full refund will be made to you. If this offer is accepted, the refund will be made to your payment card or PayPal account.
When your order has been dispatched, we will advise you by email of the dispatch date, the method used and any tracking numbers applicable.
At this time the responsibility of the safe delivery of your order falls to our nominated delivery company. Due to unforeseen circumstances, for example natural disasters i.e weather conditions etc. the expected delivery time of your order may be extended. Once dispatched, any request to re-schedule your order must be made with the delivery company directly using the details supplied to you in correspondence emails.
Any time or date for dispatch / delivery stated by Le Kevin® is an estimate only and Le Kevin® shall not accept liability for any loss or damage or any consequential loss arising either directly or indirectly from delays in delivery howsoever caused.
Warranty & Returns Policy
Each Le Kevin is made with loving care. We have the strictest quality control measures in place; the average life span of each Kevin is 24 months. In the unlikely event of your Kevin being faulty, please email us at firstname.lastname@example.org to request the returns address.
There is a 28 day returns and replacement policy on un-used products providing the following is adhered to:-
The goods are received back in perfect re-sale condition at our premises.
Goods cannot be accepted where the product packaging itself has been opened.
The goods are a current product line and not a discontinued product line.
That any returns charges involved are paid by the buyer.
Only the full original quantity ordered of an individual product can be returned, partial quantities of the original product ordered cannot be returned.
Any returns accepted may be subject to a re-stocking charge of 15%.
Any applicable refunds will be paid back to the payment card or PayPal account used on the order.
Returns - Exclusions
Products of a 'bespoke' or 'custom' nature where they have been produced specifically to order, are not returnable.
Products that are non-stock items and which were brought in specifically to order are not returnable.
Le Kevin® Terms and Conditions
In all the paragraphs following, the term 'user' refers to a person using this website.
By accessing our website, you, the user, agrees to use the terms and conditions set out hereunder. These terms and conditions may change at our discretion at any time and without prior notice.
All orders [and sample requests for customised orders] made through this site are governed by these terms and conditions. All prices on this website are subject to confirmation. You agree to pay all charges applicable to your order. We will endeavour to use efficient resources to deliver items as quickly and as soon as possible. However, we are not responsible for delivery delays beyond our control. We will endeavour to notify all customers if delivery is delayed, however this sometimes is beyond our control and subsequently, we may not be aware of it.
Normal Delivery Period
We undertake to endeavour to dispatch an order within a ten-working-day period after the order is downloaded and payment has been received. In the event of any unforeseen delays to the order beyond the five-day dispatch period, the user shall be notified of the delay by email. Please note the majority of our products will have a two-day dispatch period. It is important to be aware of the delivery charges that apply which are set out on the website.
The trademarks, copyrights and logo marks displayed on the site are registered trademarks of Le Kevin® the products on this site may not be copied, reproduced, posted or republished in any way. The republication of use of products is reserved by both Le Kevin® and any authorised suppliers. Unauthorised use of any product without prior written consent is prohibited and all rights are reserved. Images on this site are used with the permission or in accordance with applicable law. Re-use of them without permission may violate the privacy and publication of those persons.
Linking to the Le Kevin® Website
Unless you have received written consent from to Le Kevin® to the contrary, you may only use the Le Kevin® website and any information for personal, non-commercial purposes. Except in connection with your authorised use, you may not copy, modify, display, license, distribute, transmit, or download any information without prior written consent from Le Kevin®. In particular, by proceeding to access this website, you agree:-
To link to our site only through our home page.
Please do not link to other pages of our site without obtaining prior written permission from Le Kevin® [such consent may be withdrawn at any time at the sole discretion of Le Kevin®.]
Not to use frames to present the link.
Not to reproduce material from this web site for any purpose, including by featuring prices of any Le Kevin® products on any other web site or other on-line service, nor gather such material by the use of any "deep-link," "page-scrape," "robot," "spider" or other automatic device, program, algorithm or methodology.
The website is accessed and used at your own risk. Although reasonable efforts have been made to ensure that all details on the website are current and contain no inaccuracies or errors, no guarantees are made that the website's content will be error free, accurate and current at all times. If and when a mistake is noticed we will correct it as soon as possible and will ensure that all efforts are made to notify affected users.
Le Kevin® shall be under no liability whatsoever to the user for any loss or damage [whether direct, indirect or consequential] suffered by the user whether in contract or negligence or otherwise howsoever, whether for loss or damage to property or for death or bodily injury or otherwise howsoever in respect of any products supplied or work done by the user.
Le Kevin® advises that any product purchased on the website by a user should be researched to ensure that the product purchased will perform to the users’ needs if further work is required to be performed on the product.
The user shall indemnify Le Kevin® against any claim made against by a third Le Kevin® party arising out of products supplied and work performed by the user for their users. In the event of any claim by the user, the remedies of the user shall be limited to damages. Under no circumstances shall the liability of exceed the Le Kevin® total price of the products in question.
Le Kevin® - Disclaimer
The information contained in this website is for general information purposes only. The information is provided by Le Kevin® and whilst we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Under no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you may be able to link to other websites which are not under the control of. Le Kevin®. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Le Kevin® takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
This statement discloses the privacy practices and policies for Le Kevin®. If you have any questions about these practices and policies, please e-mail us at email@example.com
Le Kevin® respects your personal privacy. We protect any personal information you give to Le Kevin® [address, name, email address] etc. If it is necessary for us to request any personal information, the purpose for doing so is disclosed in this statement.
This website is designed to comply with the following national and international legislation with regards to data protection and user privacy:-
This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well.
Personal information that this website collects and why we collect it:-
Site Visitation Tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
Contact Forms and Email Links
Should you choose to contact us please email us at firstname.lastname@example.org, the data that you supply may be stored on our Customer Relationship Management (CRM) systems. All contact forms submitted through this website are sent on our secure 256bit SSL connection.
How We Store Your Personal Information
All identifiable data entered on our website is stored in our database in an encrypted format. Only with the correct use of encryption keys can this data be presented back to you or to our CMS administrators. All personal data is only available through the 256bit SSL connection using encrypted passwords.
For Orders Placed On-Line
Information collected is used to complete transactions that you request. If you purchase products from our website, you must provide certain information which is added to our internal ordering systems. All personal details stated below are encrypted within our on-line database.
When a UK based customer creates and submits an order, a copy of the order confirmation email will be sent to relevant sales personnel assigned to that area.
It may be necessary to share the user’s personal information with outside shipping companies or other relevant companies that Le Kevin® contracts to deliver orders.
For Free Updates Subscribers
If you decide to join our list of subscribers to receive free updates from our website, we will request personal details to create your account. All the details supplied to Le Kevin® can be used where indicated to receive electronic promotional material or conventional promotional material. All personal details are encrypted in our on-line database.
General Privacy Guidelines
256Bit SSL Security
Your personal information is encrypted in our website database and only authorised website users can access your details through a password protected service. All services where your details are being requested by Le Kevin® are processed through our secure server using Secure Socket Layer (SSL) encryption.
If you supply us with your address, we may use your address to send you promotions or offers pertaining to new product launches, catalogues or other promotional material.
Le Kevin® uses PCI Compliant third-parties to process card payments on our website. Our providers are PCI compliant to protect your card data. Le Kevin® must also do regular attestments of the PCI compliance of this website.
Prevention of Fraud
Le Kevin® reserves the right to co-operate with local, national or international law enforcement authorities in the investigation of improper or unlawful activities.
If a specific investigation requires personal information to be supplied, it may be necessary to disclose personal information relating to those individuals.
Le Kevin® will use the necessary security safeguards to protect personal information against loss, theft and unauthorised access. Any personal information supplied provided by you is exchanged on a secure server using SSL (Secure Socket Layer) encryption and database encryption. It is important to note that an e-mail is NOT a secure means to send personal information as it is not encrypted.